OpsKitAbout OpsKit
Contents
We’d love to hear from you! Whether you have questions, feedback, or need support.
Email Contacts
📧 General Inquiries
For general inquiries, support, or feedback:
- Email: hello@opskit.tools
🔒 Privacy & Legal
For privacy-related questions or legal matters:
- Privacy: privacy@opskit.tools
- Legal: legal@opskit.tools
🐛 Report a Bug
Found a bug or security issue? Let us know:
- Email: bugs@opskit.tools
- For security vulnerabilities, please include “SECURITY” in the subject line.
💡 Feature Requests
Have an idea for a new tool or feature?
- Email: features@opskit.tools
Frequently Asked Questions
Do you offer paid support or consulting?
Currently, all our tools are free and self-service. We don’t offer paid support or consulting at this time.
Can I contribute to opsKit?
We’re not currently accepting external contributions, but we appreciate your interest! Feel free to share your ideas via email.
How quickly will you respond?
We aim to respond to all emails within 3-5 business days. Security-related emails are prioritized and typically receive a response within 24 hours.
What to Include in Your Email
To help us assist you better, please include:
- For bugs: Browser version, operating system, steps to reproduce, and screenshots if applicable
- For feature requests: Detailed description of the feature and how it would help your workflow
- For support: Which tool you’re using and a clear description of the issue
Response Times
We operate as a small team maintaining these tools in our spare time. Here are our typical response times:
- Security issues: Within 24 hours
- Bugs: 1-3 business days
- General inquiries: 3-5 business days
- Feature requests: 5-7 business days
Other Resources
Before reaching out, you might find these helpful:
- Privacy Policy - Learn how we handle your data
- Terms of Service - Understand the terms of using our tools
- Tool-specific help: Each tool has built-in hints and examples